Here’s a nice perspective I came across.
We’ve all used Google Maps. The turn by turn navigation has literally changed our lives. So much so, that we wonder how we ever managed to find our way around before it existed. It was launched in 2005, not that long ago, but those were probably very early builds. A really robust one on our phones was probably available 7-8 years later only, which is quite amazing, given it feels like we’ve been with it forever.
What’s awesome to learn from Google Maps is the guiding lady’s peace of mind.
If you ever missed a turn or a u-turn or took the wrong left or right, what does she do? Does she scream? Does she abuse you for not even understanding basic directions?
Quite the contrary isn’t it. She simply finds the best alternative route, re-routes you, and then proceeds to guide us on the new path.
Is there some learning for us from her mannerisms?
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