We all have a gun called the tongue. It comes with a variety of ammunition. Most guns only shoot anger, pain and hatred.
My favorite type of ammo is praise. It costs nothing, works at all levels (senior, middle, junior, even kids!) and has infinite return on investment for everyone involved.
The ideal praise-to-criticism ratio for high performing teams, according to a study cited by Harvard Business Review, is 5.6 is to 1, i.e. nearly 6 positive comments for every negative one.
As author Dale Carnegie of the bestseller How to Win Friends and Influence People puts it, “Criticize in private, but praise in public.”
Let us strive to praise lavishly. Whether at home or with friends or at work.
There is no downside, only upside.
[…] Author Dale Carnegie of the bestseller How to Win Friends and Influence People says “Criticize in private, but praise in public.” We saw this nearly a year ago here. […]