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Month: June 2021

Angrrr

Here’s a thought on anger management. Many people believe they cannot stop being angry. However, when they scrutinize their own lives, they will realize that in front of their own family at home, they quickly fly off the handle every now and then. However the very same person, in front of his/her boss or an even higher superior – manages to stay calm, gritting and grinding their teeth, often in far worse circumstances than those presented at home.

One argument is that in the workplace, we are paid a salary, and a part of that goes towards handling such bouts of anger. That may be true to some extent. But imagine being put in front of the leader of your district / state / country / someone you respect. Of course you would not lose your temper in front of them – even though there is no payment!

The argument supporting anger-towards-one’s-family goes, “But hey they are my loved ones, and it’s only because I care so much that I get angry with them!” But think about it – if you truly loved them, why would you lose your temper on them? Would we want anyone to lose their temper on us? Also, if a cute little 3 month old baby pees or poops on us, do we lose our temper and beat the child up?

The Gita states definitively that anger comes from unfulfilled desire which in turn springs from attachment. The question is not about whether there is more anger when dealing with loved ones versus less when faced with others. If we can control anger in one case, surely we can control it in the other? The focus of all our scriptures and of spirituality itself, is always us – we ourselves. Of an internal transformation, not by chance, but by deliberate choice.

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Middleman

There are so many messengers. So many intermediaries. So many so-called postmen.

Take the case of a delivery person from Dominos, Swiggy, Zomato or Grab. They take food from restaurant A to person A, and then restaurant B to person B and then restaurant C to person C. They carry the food with them, piping hot, tasty pizza, or lovely creamy pasta, or some tantalizingly cold ice cream sundaes. So yummy for the tummy. However, it is not for his tummy – for he is only the carrier, the messenger.

The same goes for a postman. He can carry letters of love and romance and adventure and delight. But none of them are addressed to him.

Likewise for the private secretaries of the king or queen. They may know all the intricate details, but cannot truly experience what their masters revel in.

This is the case for every single messenger there is – whether at home or at work or in politics or in society.

But there is one exception. And that is the Guru. He is the messenger of God, yes. But he is also completely dunked in the Bliss that is Consciousness, and therefore that makes him simultaneously both God and Carrier. Teacher and Creator. The Guru is the only one, who delivers the package as brand new, well after enjoying its contents. If such a messenger exists in our lives, we would do well to take in his message.

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AMP it up

Many of us think that money is a great motivator. It might well be, but when we think of money, we are usually thinking of our monthly salaries and quarterly or yearly bonuses. Maybe a 10% or 20% hike if things go well – somehow beat inflation, and keep the head above water. This should sufficiently keep us engaged and motivated at work shouldn’t it? But, does it? Don’t we all still have Monday morning blues?

In the 1970s, a psychologist ran an experiment requiring students to solve math puzzles. He paid some of them, and didn’t pay the others. Interestingly, he found that those who got paid actually showed lesser interest in solving their puzzles than those who didn’t get paid. Wow – what an unexpected outcome. This work brought to the fore the differences between extrinsic motivation (such as by money) and intrinsic motivation.

Daniel Pink in his book Drive mentions the 3 ingredients to intrinsic motivation:
1. Autonomy – this is what entrepreneurs love – doing what they want, not what someone else tells them to
2. Mastery – Being an expert in the chosen field
3. Purpose – Caring about the outcome means we will spring out of bed even on a Monday morning

Ideally, every workplace or employer should maximize opportunities for their employees’ A, M and P. But we know that rarely happens. Apart from gifting your boss and HR head a copy of this book, what else can we do? We can AMP it up on our own – to the extent possible. For instance, we can volunteer to take up mini-projects on our own, find niches to build skills in, and also attach a larger outcome to our work. Eventually, we may find that some amazing opportunities will find us. But we need to take the first step.

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ABCD work

Here’s a cool little snippet that popped up in my LinkedIn feed a few days ago. It was about how to prioritize things at work. Not that we need to take it too seriously, but the importance of prioritizing itself cannot be overemphasized.

The ABCD principle is Hindi-based and goes thus:

A – Apna kaam, i.e. one’s own work
B – Boss ka kaam, i.e. the boss’ work
C – Company ka kaam, i.e. the company’s work
D – Dusro ka kaam, i.e. other people’s work

Similar to “please put your own oxygen mask first before assisting others”, here too, first do your work, before trying to do great things for others. Of course, nothing is applicable 100% of the times, but this is certainly a good thumb rule to keep in mind.

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Doing the dishes

Here’s an example of applying learnings from spirituality to the real world.

You have a maid for cleaning utensils. You pay her a salary. You pay her even if she doesn’t come for a few days, like when she took time off to go back to her ancestral home, or when there was a lockdown etc. You also pay her kids’ school fees, and often buy chocolates for them. She knows you are a good person.

One day you need to go out urgently, maybe to the hospital or some such. It’s unavoidable, and so you ring up the maid and request her to come in earlier, only for today, and only by a couple of hours. She replies with some excuse (like she has to cook food at her home) and hence cannot come.

It’s easy to get angry at this point – even if only internally. “I’ve done so much for this maid, and the one day when I have an urgency, she can’t make it?” That she cannot come, is a fact. But how we react to the situation is not yet so, and entirely in our control. We could get angry and spoil the mood of the entire home for the day. Or we could don the kitchen gloves, put on our earphones and listen to music or a podcast while doing the dishes. Two birds with one stone. The solution is in our own hands.

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NWL

In the amazing Netflix show The Crown, there’s an interesting scene. The show itself chronicles Queen Elizabeth’s life and her ascension to the throne at a relatively young age. I don’t know if that’s what the entire show is about – we’re only on season 1, and there are three more to go at least. But soon after her coronation, her mother (now the ex-queen Mary) feels quite suffocated and heads off to Scotland to be with some friends and to get some air (riding horses by the seaside, hiking in amazingly scenic landscapes, you get the drift). In this particular scene, the ex-Queen is asked by her friends, “Has it been very difficult?” To which she replies thus:

"I don't want to sound self-piteous but loss has followed loss. First and foremost, the loss of a husband.
Then the loss of a home, having to leave the palace. The loss of motherhood, as daughters become adults.
Loss of a routine, a sense of purpose. The loss of a Crown. Imagine, 17 years' experience as Queen and being the head of the family. Bertie was a wonderful husband and father, but he needed a great deal of help as King.
And then we lose him and, at precisely the moment when they should be giving me more to do, stop me falling into despair, they take it all away... They put it all into the hands of a girl who's totally unequipped for it."

If this were to be on Twitter, people would tag it as #firstworldproblems. Of course, a bereavement is never easy. But it also shows that power – especially got from position – is impossible to let go of. What she went through, every human being must go through as they age – whether queen or not. It begs the question – do we even realize when our needs becomes wants, and our wants become luxuries?

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Attitude platitude – part 4

My Guru’s brilliant notes on the ‘importance of right attitude’, continues and concludes below:

5. Start the day and end the day with positive input into your mind. Inspirational messages cause the brain to flood with dopamine and norepinephrine, the energizing neurotransmitters; with endorphins - the endurance neurotransmitters; and with serotonin, the feel-good-about-yourself neurotransmitter.

6. Begin and end the day by reading or doing something positive.

7. Remember, success is a process, not an event.

8. Invest your time in your attitude, and it will pay off in your skills as well as your career. Think about it...

What a brilliant note written by the Guru isn’t it? We are all hankering after skills. But hankering after the ‘right attitude’ instead will in turn bring skills, luck, success, fame, fortune and whatever else one desires!

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Attitude platitude – part 3

Continuing again, my Guru’s typewritten message on the importance of the right attitude.

3. Read something informational or inspirational every day. Reading for 20 minutes at just 240 words per minute will enable you to read twenty 200-page books each year. That is 18 more than what the average person reads! What an enormous competitive advantage ... if you'll just read for 20 minutes a day.

4. The University of Southern California reveals that you can acquire the equivalent of two years of a college education in three years just by listening to motivating and educational cassettes on your way to your job, and again on the way home. What could be easier?

A 2021 reference for point 4 above – we can replace ‘cassettes’ with ‘podcasts’. Many are yet to discover the amazing power of podcasts – but all you need to do is download any podcast player app from your app-store, and then search for and add your favourite channels / topics. It is like having the most successful people on earth talking to you in your ear, as you go about doing your housework or other activities.

Sorry for the digression. Continued (and concluded) tomorrow…

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Attitude platitude – part 2

Continuing from yesterday, my Guru’s typewritten message on the importance of the right attitude.

Perhaps if more people knew how simple it is to develop and maintain a positive attitude, they would invest more time doing so.

So here we go. Five steps to staying positive in a negative world:

1. Understand that failure is an event, it is not a person. Yesterday ended last night; today is a brand new day, and it's yours. You were born to win. But to be a winner, you must plan to win, prepare to win, and then you can expect to win.

2. Become a lifetime student. Learn just one new word ever day, and in five years you will be able to talk with just about anybody on anything. When your vocabulary improves, your IQ goes up 100% of the time, according to Georgetown Medical School.

Continued tomorrow…

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Attitude platitude

Here are a series of posts which will simply cover what my Guru had written in a single typewritten note a few decades ago. It is so fine in its choice of words and intent, that any modifications I make to it will only worsen it. So here it is, with no further ado:

Harvard and Stanford Universities have reported that 85% the reason a person gets a job and gets ahead in that job is due to attitude; and only 15% is because of technical or specific skills. Interesting, isn't it?

You spent how much money on your education? And you spent how much money on building your positive attitude? Ouch! That hurts.

Now here's an interesting thought. With the 'right' attitude, you can and will develop the necessary skills. So where is your emphasis? On skill building? Or on attitude building?

Unfortunately, 'neither' is the real answer for many people.

Continued tomorrow…

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Standing tall

As a boy, one of the important things as you’d grow up to becoming an adult is your height. The magic 6-feet number is an elusive one for many, maybe most. It’s cool to be tall, you can see above most others in the room, and perhaps even be spotted by the ladies, head above the rest and all. But height is not what one has under their control. You can hang from pull-up bars, but there is no guarantee!

Over time, these views change.

You realize that being physically tall is irrelevant – but one is as tall as the problems they have overcome.

One’s actual figure on the weighing scale doesn’t matter much, but one’s influence in life – amongst their colleagues, peers, friends and family is what counts.

The fairness of the skin is not important, but one’s moral code, impartiality and treating everyone around them fairly is what could be a real differentiator in this world.

The strength of the muscles in the body is a good sign of physical health, but far more important perhaps is the strength of the mind – which would help one dominate fear, failure and self-doubt.

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Not just a librarian

We learn and discuss much about giving and its importance. Yet we may be gnawed by doubt at the time of the act. Are we giving away too much? Does the recipient really deserve my generosity? What if s/he uses it for the wrong reasons? What if they turn out to be a fake, a hoax amongst hoaxes?

Meet Mr Palam Kalyanasundaram from South India. Probably around 75 years old now, he worked as a librarian for 30 years, and donated every single rupee he earned from it to charity. 100% of his income – wow what a feat. How did he sustain himself? By waiting tables at a nearby restaurant, and doing other odd jobs.

He was awarded the title of Man of the Millennium by the USA, being the first person in the world to give away his entire earnings for social causes, and given a gift of INR 300 mn. All the money was of course immediately donated to orphanages and to children’s educational funds. He had earned INR 1 mn as pension, which too he donated to the needy.

Mr Kalyanasundaram in an interview has said that there is nothing in this world that is more fulfilling or brings more happiness than donating one’s own hard earned income to charity. When he can do 100%, despite not being a billionaire or millionaire, surely we can do 10%?

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Critiques

Author Dale Carnegie of the bestseller How to Win Friends and Influence People says “Criticize in private, but praise in public.” We saw this nearly a year ago here.

It might seem like obvious advice, but do not be fooled by its simplicity. Just recently, I was part of a call, which had one senior person pulling up several others for something not done by them. The big boss of many of those being picked on was also present on the call.

To be sure, the person pointing the finger was by no means wrong – he had his facts straight – the accused had been tardy, they had not done their work well, they had not informed their superiors about gaps in the information and so on.

But did any of that matter? Not one bit. The call quickly morphed into a verbal brawl, with people supporting themselves, and proving why they were right and then heaping accusations back and forth. Could have just had some nice popcorn on the side and …

But really, it is so hard to put this advice into practise I suppose. It might seem like it takes longer to have 1-on-1 calls with five people rather than just lambaste 5 people on one call. But the negative effects of that one badly organized call can be far worse, as was the case. Preferably, never criticize at all, but if it must be done, then it can be done with empathy, in private, with examples from one’s own life as well, and also leading by example. That would be true leadership.

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Quattro-manageria

According to Harvard Business Review, there are 4 types of Managers. These are Teacher, Cheerleader, Always-on and Connector.

Without knowing anything about these except their names, I’d have thought either the cheerleader or the teacher would be the best. Why? Because the cheerleader manager probably cheers you on, encourages you and appreciates your work. Great way to be motivated and move ahead don’t you think? While the teacher manager might be there to teach you whatever you need to know, and help in your learning process.

The definition of an always-on manager is one who available at any time for questions, feedback or even to just listen. But apparently it’s the connector manager who is the best of all the four.

The connector manager helps by making the most of his/her network – whether with another team member, partner, customer, friend etc. in order to expand the spectrum of teachers you have at your disposal. This is because such a manager realizes it’s impossible for one person to know everything.

The outcome? Apparently connector managers build the strongest, most effective teams, tripling the likelihood that direct reports will be high performers and boost employee engagement by 40%. Pretty impressive!

My takeaway is to try and live the life of a connector-manager for the benefit of everyone around me – irrespective of whether I manage a team at work or not. What do you think? How will you implement this? All suggestions welcome.

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Bubble territory

The financial markets have gone crazy, is the view that many people share today. Excesses of all kinds have made their way to the fore. Bubbles and manias are in the pink-paper headlines often.

The base is always strong. It’s what piles up, that can be…way off. Say a company worth $100, has a 100 shares each worth 1$, and 99 of these do not trade. But that 1 remaining share that does trade, has now found a new buyer. That buyer is willing to pay 50$, for just that one share. You know the new value of the company now? Even though only that 1 new share was traded at $50, all the 100 shares are now implied to be worth $50 as well. This makes the value of the entire company = $50 x 100 shares = $5,000! All because of one trade. The same is true on the downside too. If just the one share was exchanged at $0.5, the company would be valued at $0.5 x 100 shares = $50. This is how extremes get created in the market. A few crazy trades, and suddenly the tide of sentiment has seen a tectonic shift.

It’s not too different with human beings. We too have a solid base. But we let the most recent events – like someone shouting at us, or not believing us, or our inability to clear an exam or such – to define our whole lives. These stray incidents should be seen exactly as that – one-offs. But we extrapolate this to our entire existence, and go into insane levels of depression and anxiety. The opposite is true as well, as we may extrapolate some recent success and take it to the moon, with no ego in check.

We are a sum total of all our life experiences, not just the ones we came across today or yesterday. This is good to keep in mind, so that our moods are always cheerful, and balanced.

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Need more prep

Generally when we invite a guest speaker over to the youth satsangs, we just share the topic and the date/time and then they are good to go.

A recent speaker we invited though, wanted to know a lot more of the details. How many attendees? What age group? What topics were already covered? What is the agenda? What is the exact sequence of the agenda? Many more questions…and then he also asked for past recordings of the sessions!

It immediately reminded me of an incident with Swami Chinmayananda. Once Swami ji’s flight got delayed by a few hours. His disciples there quickly gathered around him and requested him to give a talk. You know what Swami Chinmayananda said? He said, “I’m sorry, but I’m not prepared, and so I cannot give a talk now.”

He said he was not prepared! Can you believe it? The great Swami Chinmayananda, who has given thousands if not tens of thousands of talks – was saying that he was not prepared!

This is a shining example of his humility, preparedness, diligence and respect for the audience – especially in today’s world, where for most people, once they open their mouth, it’s impossible to shut them up. And their speech is often neither relevant, beneficial or even true!

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Spirituality doubts

Here are two simple questions (and answers of course) that can sometimes occur to anyone on the spiritual path.

  1. On the one hand, I’m expected to be spiritual, attain liberation etc. On the other, I’m expected to carry on my duties in my materialistic life? How can I reconcile both of these?

    As my Guru says, we are all filled with so much of rajasik guna that we cannot just relinquish everything, don ochre robes and sit in meditation forever. Instead, we are so much in love with the world around us (maya though it may be) that we leave ourselves no choice but to play in it. The way out (as Krishna told Arjuna as well) is to channelize that rajas in the use of greater good, maximum benefit for maximum people. This will break the cycle of selfish desires and actions, and eventually convert rajasik to sattvik. To summarize, doing one’s duty in life selflessly, will lead to spiritual evolution.
  2. The world is fleeting. Can I really make any changes to it? I’m anyway going to die. How does it matter?

    It is very easy to be fatalistic. But all our scriptures caution against exactly this. Just like a honeybee is not wired to roar like a lion, we too are not wired to be in this world without acting or doing something, i.e. we are not 100% sattvik and meditative by nature. Since we any way have to act in the world, why not do a good job of it, helping the greatest number of people? Certainly possible.
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Bed on it

There are some that don’t get sleep until their bodies hit the plush pillows and comfy quilts of a 5-star hotel.

But some have to make do with 3-star hotel arrangements.

Some sleep under the moonlight, on bamboo cots, maybe with mosquito nets.

Many sleep on the floor in their homes, on just a thin bedsheet.

Those in poverty, sleep under flyovers, with no one to care for them.

Some share beds with two others, oxygen cylinders supplementing their breathing efforts.

Some don’t get ICU beds, despite the criticality.

If we just have a bed at home to sleep peacefully – how unbelievable lucky are we?

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Score backwards

Think of everything you already have in your life. EVERYTHING.

What would you value it at?

Of course you’ve read this blog and many scriptures and the like, so the answer would be 100… out of 10. Well done!

Now think of everything you don’t have, but want.

That promotion, that net worth, that designation, that house, that car, that international vacation, that recognition from others…

What would you value it at? 1,000? 10,000? Maybe more? Isn’t that what we spend our entire days and nights working towards / stressing for?

So everything we have is 100, and everything we want is 10,000. Surely we’ve got this backwards? Why else would anything we obtain incrementally, not add to lasting happiness? Why are we still unhappy? To be pondered over…

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Art of Connecting

Just finished reading an interesting book by Susan McGregor called The Lost Art of Connecting. Indeed this is something most people are struggling with today. Not just because we live in a locked-down world, or an online-over-offline world, but also because we’ve become more and more self-obsessed. So much so that we rarely seek the need to go out and connect with people. Even at the dinner table, most family members connect only with their screens.

Susan’s premise is simple, and similar to what my Guru says about where success comes from. “It is the increased ability to deal with people, and studies have shown that 85% of success can be attributed to this ability, with only the balance 15% being technical education.”

The author suggests that every meeting or discussion with the other person, no matter how important to you, must always be approached with one and only one question in mind – “How can I be of help to that person?” Sounds counterintuitive at first. She says that if this question is answered, it will cement the relationship – because now even though you came in to the meeting for your own business requirement, you now leave with a valuable connection – one that transcends something simply transactional and ephemeral.

No doubt, it will take effort to answer this question – we cant just blaze into any meeting and say “Hey CEO, how can I help you” because we may not have much to help them with in the first place. So this will require thought, leaning on other connections, understanding what the other person really needs/wants etc. Listening is unbelievably important of course – and key to figuring out what others want. Good book, and certainly a refreshing way to think about conversations and relationships!

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