When Patty Poppy became CEO of PG&E, a US based energy behemoth, the company faced a severe crisis following devastating wildfires that led to bankruptcy. Patty saw this as an opportunity to transform the company with a vision centered on empathy and love.
Her approach was to make things right quickly. She learned from other leaders that recovery required swift action and genuine care, focusing on the safety and well-being of employees and communities.
Love became Patty’s leadership foundation. She believed in creating a culture where everyone felt valued and empowered, leading with decisions that prioritized people, even in challenging times.
Through this lens, Patty initiated changes aimed at restoring trust and improving operations, envisioning a company that is not just efficient but also deeply connected to those it serves.
But how exactly? Continued tomorrow…