In a recent Zoom meeting l attended, eveything was going well.
One side was presenting their product, which was fantastic.
The other side, the client, was listening with rapt attention, and also keeping relevant questions coming from time to time.
About 45 minutes in, the folks on the client side suddenly began to look around.
What happened? Apparently an earthquake struck, not a deadly one, but still enough to feel their building quake.
The presenter, despite being fully incentivized to continue his sales pitch, very empathetically said, “My suggestion is that we reschedule and continue this call in the future. Follow-on tremors of earthquakes often come in gaps of 3 to 5 minutes. So please find yourselves a safe place.”
Lovely presence of mind and empathy, don’t you think?