Accepting any kind of feedback is hard. We’ve all been there, and we know it.
That’s why a statement a lady made on the venture-capital investment TV show called Shark Tank recently, really caught my attention.
Mark Cuban was giving her some feedback about her product’s packaging. He said that the packaging was good, but not self-explanatory. If a customer picked up that product, s/he just wouldn’t understand it and how to use it and what it’s benefits were.
He tells her he would be keen to invest with her, however, “are you okay with changing your packaging?”
To which the lady replies, “Data over ego. That’s what I believe in Mark.”
Such a cool thing to say! That I might have a view, an opinion, a stance, a preconceived notion even – but if data comes by, if the facts change, if the circumstances change, then I’m willing to open my mind and learn.