Everyone wants to be trusted. But how does one build this trust? How can one assume the role of a trusted advisor to someone else?
Here’s a super formula I came across in a training slide from one Simitri Group.
Trusted Advisor = (Trust + Liking) / Self-interest
How does one build trust? Trust comes from consistency, transparency, competence, reliability, and empathy.
And Liking? Liking comes from common interests, positive interactions, similar values, empathy, and active listening.
Self-interest, or rather not putting Self-interest first, is key.